Privacy Policy

1. Types of information collected
We collect several types of personal information from visitors to our site. This includes identifying information such as name, email address, phone number, and shipping address; payment details such as credit card number or other billing information; and browsing information such as IP address, device type, operating system, and browsing behaviour on our site. In addition, we collect purchase history, feedback, reviews, and communications exchanged with us. Information is collected both when users provide it voluntarily and through automated tracking tools such as cookies and analytics tools.

2. Methods of collection
Personal information is collected in several ways. When a visitor fills out a contact form on our site, subscribes to our newsletter or makes a purchase, he or she provides us with personal information directly. We collect data automatically through cookies and tracking tools that record browsing activity, including page response times, length of visit, and interactions with the site. We also use third party analytics tools to collect data on user behaviour and improve the site experience.

1. Types of Information Collected
We collect various types of personal information from visitors to our website. This includes identifying data such as name, email address, phone number, and shipping address; payment details such as credit card number or other billing information; and browsing data such as IP address, device type, operating system, and browsing behavior on our site. We also collect purchase history, feedback, reviews, and communications exchanged with us. Information is collected both when users voluntarily provide it and through automatic tracking tools like cookies and analytics services.

2. Methods of Collection
Personal data is collected in several ways. When a visitor fills out a contact form, subscribes to our newsletter, or makes a purchase, they directly provide us with their personal information. We also collect data automatically through cookies and tracking tools that record browsing activity, including page response times, visit duration, and interactions with the website. Third-party analytics tools are also used to gather behavioral data and improve the user experience.

3. Purpose of Data Collection
We collect and use personal data to deliver, improve, and personalize our services. The information gathered is used to process orders and requests, provide customer support, send promotional and informational messages, analyze browsing behavior, and optimize the website. We also use the data for remarketing and retargeting through platforms such as Google Ads and Facebook. Data collection helps us tailor the browsing experience and enhance the quality of our services.

4. Data Storage and Sharing
Personal information is securely stored and retained only as long as necessary to provide our services and fulfill legal obligations. Data is shared only with trusted service providers, including payment platforms, marketing services, and logistics providers, to ensure smooth operation. We may also share data with competent authorities if required by law or to protect our rights or user safety. We do not sell or transfer personal information to third parties for unauthorized marketing purposes.

5. Communications with Visitors
We may contact you via email, text message, or phone call to inform you about account updates, promotions, special offers, or changes to our services. Communications may also include requests for feedback or information regarding purchased products. If you wish to stop receiving marketing communications, you can unsubscribe using the link provided in our emails or contact us directly.

6. Use of Cookies and Tracking Tools
We use cookies and tracking tools to analyze website traffic, personalize browsing experiences, and provide targeted content. Cookies collect data on browsing preferences, user behavior, and interactions with the site. Some third-party tools like Google Analytics and Facebook Pixel may use cookies to track user activity on our website and others. Information collected through cookies is used for internal analysis and marketing purposes. Cookie preferences can be managed through your browser settings or via the cookie banner on the website.

7. Withdrawal of Consent and Data Management
You have the right to withdraw your consent to the use of your personal data at any time. You may also request modification, access, or deletion of your data by contacting us via email or through the contact form available on the site. If you wish to restrict the use of your data for marketing or other purposes, you can update your preferences in the dedicated section of your account or contact us for assistance.

8. Updates to the Privacy Policy
We reserve the right to update or modify this privacy policy at any time. Changes will take effect upon publication on the website. We will notify you of any significant updates via email or on-site notifications. We encourage you to periodically check this section to stay informed about how we manage your data.

9. Questions and Contacts
For any questions or clarification regarding this privacy policy or the processing of your personal data, you can contact us by email at info@oliocapalbio.com. We are available to assist you and respond to any concerns you may have regarding privacy and data protection.